Monthly Plan

If you have regular and/or routine tasks to be done, the Monthly Plans here are ideal to help you free up your busy week and allow you to focus on important work instead of busy work.

The rates below in US$ are for reference only. The currency that is used for charging will be HK$. For HK$ rates, click here.

Sign up and enjoy your workweek today!

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TERMS & CONDITIONS

• Please note that you are responsible for any purchases and/or shipping charges you authorize during your subscription period.
  
  
• You will also be charged any out-of-pocket expenses incurred (transportation, long distance calls, etc.) while your tasks are carried out. We use Skype for International Calls unless otherwise specified/required.
  
  
• We reserve the right to decline tasks which we feel that we cannot handle comfortably or in an excellent manner.
  
  
• EasyWorkweek Support is accessible 5 days a week, Monday to Friday, during office hours 9am to 6pm Hong Kong time (GMT+8). Tasks are carried out according to your instructions and requests. This means at odd times and over weekends, too, where applicable.
  
  
• Tasks that need specialized or professional skills may require alternate expertise and/or incur separate charges. We reserve the right to accept or reject tasks as appropriate.

• Typically for personal concierge support (tasks that need our physical presence - on-site), 24 hours advanced notice is needed as we need to allocate manpower to assist you with your tasks. Virtual assistant tasks (those without the need for physical presence – off-site) can be responded to within 3 business hours.
  

• For urgent personal concierge support tasks which need to be carried out within the immediate 6 hours, there is a surcharge of 100% of the total service fees (or hours) applicable. For work that specifically needs to be done outside our office hours (9am to 6pm), there will be a 50% surcharge on the total service fees applicable (on top of any urgent service fees) unless otherwise arranged. The same applies to weekends, which is considered outside normal hours.
  

• You can upgrade or downgrade between any two plans with a 30-day advance notice period in writing to your Support Leader. This means that if you wish to, for example, upgrade from BASIC-8 to BASIC-16 for your next subscription period from 5 June to 4 July, you should notify your Support Leader by 5 May.
  
  
• All plans require a previous month notice period for termination. This means that if you inform us of the termination this month, your last month of subscription will be the next.
  
  
• All our EASY plans come with Rollover Time:
  
  
  • Unused time from what is allotted for the plan in a month gets rolled over to the next month automatically.
    
    
  • Your total amount of accumulated Rollover Time cannot exceed 20% of your monthly plan.
    
    
  • Once your accumulated Rollover Time exceeds that amount, the excess is lost indefinitely.
    
    
  • If you change from one EASY plan to another EASY plan, any accumulated Rollover Time in excess of the new plan’s allotted maximum rollover time will be forfeited upon such change.
    
    
  • If you change to STARTER or a BASIC plan, then all Rollover Time is lost indefinitely.
    
    
  • In the event of cancellation, your Rollover Time, if any, is lost indefinitely.
    
    
  • Rollover Time is not redeemable for cash or credit and is not transferable.